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Desk Research
To get a general understanding of the current pet industry, I browsed through the available research results online.
To get a general understanding of the current pet industry, I browsed through the available research results online.
︎Interview the Vets
Veterinarians are directly in contact with family members when pets die. To understand their opinion on the pet-loss issue, I interviewed them online.
Veterinarians are directly in contact with family members when pets die. To understand their opinion on the pet-loss issue, I interviewed them online.
︎Questionnaire research
I sent out questionaires to get a quantitative result of pet parents' reaction to the pet bereavement and their expectation for pet-loss-comfort .
I sent out questionaires to get a quantitative result of pet parents' reaction to the pet bereavement and their expectation for pet-loss-comfort .
Link to translated questionnaires and outcomes:
Pet-loss service questionare
Bereavement feeling questionare
︎Interview Pet Owners
To get qualitative results on what type of service is desired, I hosted some in-person interviews, ask participants about their pet-raising experience and their opinion on the pet bereavement.
To get qualitative results on what type of service is desired, I hosted some in-person interviews, ask participants about their pet-raising experience and their opinion on the pet bereavement.